Damage Incidental

4.1. We understand that accidents can happen during your stay in our rental properties. It is essential to report any accidental damage or incidents to the property owner promptly.

4.2. Upon check-in, we recommend that you inspect the property and report any existing damage or issues to the property owner or our customer support team. Failure to report pre-existing damage may result in responsibility for it.

4.3. In the event of accidental damage during your stay:

• 4.3.1. Reporting: Report the damage to the property owner as soon as possible.
• 4.3.2. Responsibility: You are responsible for any damage caused by your actions or the actions of your guests during your stay.
• 4.3.3. Assessment: The property owner will assess the extent of the damage and associated costs.
• 4.3.4. Charges: Charges for accidental damage will be deducted from your security deposit, if applicable. If the damage exceeds the security deposit, you may be liable for additional costs.

4.4. Security Deposits:

• 4.4.1. Security deposits: Some properties may require a security deposit. The purpose of the security deposit is to cover any damage or excessive cleaning required after your stay.
• 4.4.2. Refund: The security deposit, if collected, will be refunded to you according to the terms specified by the property owner, typically after your stay, pending any deductions for damage or other charges.

Please be aware that we and property owners take property damage seriously. We encourage responsible and respectful use of the rental properties to ensure a pleasant experience for all guests.